I enjoyed today’s webinar from Vovici, What it Means to be Customer-Centric in 2012. Very relevant expertise from top customer experience experts Nancy Porte, VP of Customer Experience at Vovici and guest speaker Andrew McInnes, Analyst from Forrester Research, Inc. In case you missed it, here are my 16 tweets (and a couple RT’s) that will give [...]
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Hi, I'm Susan Jensen Smith. I have a passion for strategically extending brands online through content marketing, blogging, social media and email. I'll help you get digital so you can focus on your core business.
